PROMOTING GOOD GESTURES AND MAINTAINING SOCIAL LINK

True to its role as an actor in the prevention of health risks, the French Red Cross recalls the simple actions to adopt to reduce the risk of infection
 with the new coronavirus and remains at your disposal to maintain social ties:

To cope with this exceptional situation linked to the COVID-19 crisis and to ensure its mission of helping vulnerable people, the French Red Cross has set up an exceptional solidarity concierge system: « Red Cross at home » on the whole of the national territory.

Anyone confined in a situation of social isolation can call 7/7 from 8h to 20h, our national number 09 70 28 30 00 to benefit from:

- warm and reassuring listening from a psychological support professional,
- reliable information on the situation,
- the possibility of ordering basic necessities (food, hygiene and cleaning products, medicines) that Red Cross volunteers will deliver safely to their homes the next day.

 

WHO CAN CALL?

- Anyone confined and socially isolated who needs to speak, be listened to and reassured.

- Any vulnerable person who cannot travel to go shopping, to get their medicine can ask for help from "Red Cross in your home".

 

HOW IT WORKS ?

You call 09 70 28 30 00 and let yourself be guided.

Depending on your situation and your needs, you will be directed to adapted listening services
 - psychological support, medical advice, information on the situation 
- or to our volunteers who will offer to order the products available * 

(food products, hygiene, baby products) or go to the pharmacy to get your prescription drugs *).

* Please note, payment for products remains the responsibility of the applicant.

 

IS THERE A RISK FOR MY SAFETY?

The Red Cross, a trusted third party, will be responsible for the health security of the isolated people with whom it will go, but also of its volunteer deliverers. 

Of course, the data (personal and bank) that would be shared during the transaction will also be protected.